Privacy policy

Last updated: April 22, 2026

Bombay Stride ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights in relation to your data. By using bombaystride.com, you consent to the practices described below.

WHO WE ARE

Bombay Stride is an online-only footwear brand operated from Mumbai, Maharashtra, India. For any questions or concerns, reach us at info@bombaystride.com.

INFORMATION WE COLLECT

When you visit our website, place an order, or sign up for our newsletter, we may collect:

- Personal details: name, email address, phone number, shipping address, billing address
- Payment information: processed securely via our payment partners (we never store full card details)
- Order details: products purchased, order history, preferences
- Technical data: IP address, browser type, device information, cookies
- Marketing preferences: newsletter subscriptions, WhatsApp consent

HOW WE USE YOUR INFORMATION

We use your information to:

- Process and fulfil your orders
- Communicate about your orders, deliveries, and customer service queries
- Send promotional emails and WhatsApp messages (only if you've opted in)
- Improve our website, products, and services
- Comply with legal obligations
- Detect and prevent fraud

SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. We share data only with:

- Shipping partners (Delhivery, Shiprocket, Blue Dart) to fulfil your order
- Payment processors (Razorpay and similar) to process transactions
- Email and messaging service providers to send transactional and marketing communications
- Law enforcement or regulatory bodies, when legally required

We use cookies to provide core site functionality, personalise your experience, and analyse traffic. You can disable cookies via your browser settings — note that some features may not work without them.

DATA SECURITY

We follow industry-standard practices to protect your information, including SSL encryption on all transactions. However, no method of transmission over the internet is 100% secure.

YOUR RIGHTS

You have the right to:

- Access the personal information we hold about you
- Request corrections to incorrect or outdated information
- Request deletion of your data (subject to legal and operational requirements)
- Opt out of marketing communications at any time
- Withdraw consent for data processing

To exercise these rights, email info@bombaystride.com.

DATA RETENTION

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

CHILDREN'S PRIVACY

Our website is not directed at children under 18. We do not knowingly collect personal information from minors.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

For questions about this policy or your data, write to info@bombaystride.com.

— Team Bombay Stride